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At SOB Hair Co., we are committed to delivering your order quickly and securely. Please review our shipping policy below.

 

 

 

Processing Time

 

 

• All orders are processed within 2–4 business days after payment is received.

• Orders placed on weekends or holidays will begin processing the next business day.

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Shipping Options & Delivery Times

 

 

• We offer Standard Shipping (7-10 business days) and Express Shipping (5-7 business days) within the U.S.

• International shipping is available; delivery times vary by country and may take 7–14 business days.

• Please note: Delivery estimates are provided by the carrier and may be affected by weather, customs delays, or other unforeseen events.

 

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Shipping Confirmation & Tracking

 

 

• Once your order has shipped, you will receive a confirmation email with tracking information.

• Please allow up to 24 hours for tracking details to update.

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Incorrect Shipping Information

 

 

• Customers are responsible for providing the correct shipping address at checkout.

• SOB Hair Co. is not responsible for packages delivered to the wrong address due to customer error.

 

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Lost or Delayed Packages

 

 

• SOB Hair Co. is not responsible for delays caused by shipping carriers.

• If your package is lost in transit, please contact the shipping carrier directly. We will assist where possible to help resolve the issue.

 

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Shipping Costs

 

 

• Shipping fees are calculated at checkout based on the selected method and destination.

• Please note: Shipping fees are non-refundable.

 

 

 

 Questions about your order?

Contact us at [your email address] with your order number and we’ll be happy to help.