PRIVACY POLICY

Effective Date: 9/4/2025

At SOB Hair Co., your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with SOB Hair Co., we may collect the following:

Personal Information: Name, email address, phone number, billing/shipping address, payment information.
Non-Personal Information: Browser type, device information, IP address, and how you interact with our site.
Order Information: Details of purchases, returns, and customer service interactions.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you about your purchases, returns, or inquiries.
Improve our website, products, and services.
Send promotional offers or updates (if you choose to subscribe).
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers (such as payment processors, shipping carriers, or email marketing platforms) solely to perform business functions on our behalf.
We may disclose information if required by law or to protect our rights, safety, or property.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the internet or storage system is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
You can choose to disable cookies through your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates.
Request deletion of your data (subject to legal and business requirements).
Opt out of receiving marketing emails by clicking the “unsubscribe” link or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites.

8. Children’s Privacy

Our products and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: [your email address]